Jen Kingwell Designs Policies
All sales are made in Australian Dollars. Conversion to other currencies will depend entirely on the conversion rates applied by the financial institution providing your credit card.
Delivery & Shipping
We will ship by Australia Post or Other freight providers. We can deliver anywhere in the world. We reserve the right to consent to filling any order. We will only ship once full payment has been received. Orders will be shipped within 10 working days of being received. We will inform you within 10 working days of products on back order. We cannot guarantee shipping times. Delivery within Australia usually takes 1- 15 working days. Deliveries outside Australia can take between 2- 6 weeks depending on where the product is being shipped.
Please choose carefully when purchasing merchandise as there are special conditions that apply when returning merchandise. You must notify us by email immediately to firstname.lastname@example.org, if you intend to return goods, stating the reason for the return. All items must be returned within a reasonable time frame (but no longer than 5 days for Domestic sales or 4 weeks for International sales) in the products original state, with a copy of the invoice / proof of payment. Fabrics may not be cut, dyed, or washed from the original state. All fabric packs and kits must be complete. All packaging must be returned. We cannot accept the return of patterns or books due to copyright law. Refunds & exchanges will not be provided after delivery has occurred unless the item is proven to be faulty or does not match the description provided. Refunds will be at management's sole discretion. Shipping & handling charges are not included in refunds. Refunds will only be credited to the same credit card as used in the original purchase. Please send all returns to: Jen Kingwell Designs' address as detailed on the contact us page. Goods must be returned to our store at your cost prior any refund or exchange taking place. A proof of ID may be requested and this ID must match the details that were provided at the time of the purchase.
Privacy, Disclosing Information, Security
Jen Kingwell Designs is committed to protecting your privacy. You will only be asked for information that is relevant to your transaction. We aim to protect the personal information that we collect. Personal information will be managed confidentially and securely, and will be destroyed when no longer required. You are invited to join our mailing list but it is not compulsory to do so. We will only disclose personal information, for the purposes that we are collecting it, and for related purposes that could reasonably be expected in the circumstances, with the individual's consent, or, as specified by law. In the course of our business activities, we may need to disclose personal information to our agents, service providers, business partners, government authorities and others, but will always do so in accordance with the above principles. Except where data is transferred as part of the sale of a business or a business division, we will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have advised of this on collection or otherwise obtained the individual's consent. We aim to secure personal information in the same way as we safeguard our own sensitive information. We also strive to constantly improve our business processes and the technology we use to protect data.
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis", the site may contain errors, faults and inaccuracies and may not be complete and current. Images of stock on this site may vary from actual stock. We make no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws. Neither Me & My Girls P/L trading as Jen Kingwell Designs, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Jen Kingwell Designs cannot guarantee that any picture, file, data, links or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release amitié entirely of all responsibility for any consequences of its use.
Copyright and Trade Marks
The site contains copyright material, brand names and other trademarks that are protected by law. You should assume that all content on this site is subject to copyright. Except as expressly authorized, the use of any material on this site (including reproduction, modification, distribution, republication, display or communication of any kind) is strictly prohibited.
This site from time to time may contain links to or from other third party sites. We are not responsible for the operation, security levels, content or any other aspect of any third party sites. Links are provided solely for your convenience and do not indicate our endorsement of any third party sites or the products or services provided, advertised or otherwise mentioned on those sites. Please ensure that you read the applicable terms and conditions when you enter and use these sites. Providers, business partners, government authorities and others, but will always do so in accordance with the above principles. Except where data is transferred as part of the sale of a business or a business division, we will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have advised of this on collection or otherwise obtained the individual's consent. We aim to secure personal information in the same way as we safeguard our own sensitive information. We also strive to constantly improve our business processes and the technology we use to protect data.